July 28, 2021

OpenText vs MFiles: Which is Better for Business Process Automation?

Is your Detroit-area company utilizing business process automation software to streamline processes and further advance your staff’s yield? If this is not the case, you could be throwing away precious time and financial resources.

With business process automation functionality, you can automate samely, regimented tasks, thus making your business processes more effective, sparing man-hours, and guaranteeing your employees can concentrate on activities that grow the organization.

Right now, we're comparing two of the extensively used enterprise content management (ECM) tools accessible today for business process automation: M-Files and OpenText. We’re happy to evaluate both, side-by-side and explain how we maximize these tools at Wave.

But first, let's start with a primer on what business process automation is and how it functions.

What is business process automation?

Business process automation (BPA), alternately called business process management (BPM), is the use of automated technology to streamline routine, rules-based responsibilities like sending documents, data entry, orienting a new employee, sending payments, or processing accounts payable affairs.

State-of-the-art automation platforms utilize revolutionary tech like artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA) to deal with these monotonous tasks on your staff’s behalf.

By streamlining tasks that would typically dissipate relevant man-hours, your priceless human resources can turn their attention to other areas of the organization where they can be more beneficial.

Automation also decreases the risk of manual error, imprecision, and process bottlenecks - they all take away from an organization's bottom line.

How do I know which processes I can automate?

Not all business process is befitting for business process automation. The appropriate task is the one that’s done consistently and can be explained by user-created rules and actions.

What to search for in a process that can be automated:

  • Does it necessitate that it be systematically done similarly in the entire organization?

  • Is it a standard, replicable process?

  • Is it important that the task is perfect?

  • Does the process entail a high volume of tasks?

  • Does it involve several people to do?

  • Is it time-sensitive?

  • Does there need to be an audit report for this process?

M-Files vs OpenText Comparison



M-Files

OpenText Documentum

Pricing

By quote

By quote


Prices vary between Documentum and AX

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Support

Email/Help Desk

Forum

Knowledge Base

Phone

Chat

Email

Phone

Chat

Training

In-person

Online

Webinars

Documentation

Videos

In-person

Online

Documentation

Features

Access Controls

Android/iOS Mobile app

Archiving & Retention

Audit Trail

Collaboration Tools

Compliance Tracking

Content Management

Customizable Templates

Digital Asset Management

Document Management

Drag & Drop

Electronic Signature

Encryption

File Conversion

File Recovery

Full-Text Search

Governance

Offline Access

OCR

Search/Filter

Real-time Sync

Version Control

Workflow Management

Access Controls

Administration

Advanced File Versions

Analytics

Business application

Capture

Collaboration

Content Security

Content management

Delivery models

File Sharing

Governance

API

Metadata Search

Microsoft Office 365 Integration

Records Management

SAP Payment Automation

Security, 2FA, SSO

Workflow Automation



M-Files Pros and Cons

M-Files is a strong ECM service that offers both on-premise, cloud solutions, or a hybrid version contingent on your business requirements. It offers automation innovation to streamline your business tasks and workflows in addition to intelligent information management.

At Wave, we often utilize M-Files as a one-way information collector for a client's disparate tools and information. Thereby, we can help our clientele undergoing rapid growth, the ability to link up all of their procedures and information, and obtain greater dexterity during digitalization.

M-Files is an excellent, expandable tool for clients who don't already have a goliath ECM like OpenText Documentum already embedded in their company.

Be that as it may, with MFiles it's critical to realize that constructing automation demands the investment of an extra addition specified as a 'vault'. M-Files available vaults are Document Management, Contract Management, Back Office, HR, Project Management, GDPR, and QMS.

The rate is fixed on a case-by-case rationale depending on the features your business needs.

OpenText Pros and Cons

OpenText is an Enterprise Information Management (EIM) platform that allows organizations to better leverage enterprise information, program156] tedious workflows, build a more extensible business model, and minimize risks related to information governance and intellectual property.

It can be unfurled on-premises in a data facility or with the cloud.

At Wave, we normally see OpenText tools operated by using one of the following methods: with Documentum as a deep-seated ECM or with Application Extender (AX) which functions as a downsized, build-as-you-go substitute to Documentum.

Documentum is presented fully featured and eager to clear up any business complication you possess. The problem with Documentum is that the UI is a tad complicated, it calls for tedious maintenance, and upgrades, in addition to the tool itself, are costly.

For organizations that have formerly made an investment in Documentum and don’t want to uproot the application and start all over again, Wave can help with tool upgrades and optimizations to ensure that enterprises can maximize their ECM environment.

With Application Extender, the user experience and user interface (UI/UX) are quite distinct from Documentum which several customers like.

It's a terrific substitute for organizations who aren’t keen to invest in Documentum, and it could be constructed to clear up any organizational difficulty.

The downside to AX is that it isn’t fully loaded out of the box like Documentum, rather, connectors and extensions will need to be inbuilt to create better functionality and set up automated tasks.

Same as M-Files, the rate of Documentum and Application Extender are set on a case-by-case basis influenced by the qualities your organization needs.

Let Wave Help You Implement and Enhance Your BPA Software

If your company is unfamiliar with business process automation, or you have started streamlining processes but wish to reinforce your platforms to accomplish more, Wave can be of service.

Wave helps businesses similar to yours on a daily basis to apply automation cloud, SaaS or on-premise solutions, content management systems (CMS), and enterprise resource planning (ERP) platforms.

We serve our clients to simplify their work throughout the entire lifecycle, program tedious, repetitive work, and unite the whole data ecosystem to eliminate siloes and establish long-lasting scalability for theirbusiness.

Already using a legacy platform, and have no desire to start all over again? No problem!

Wave can come alongside your organization and enhance your current business applications via add-ons, assimilations, and connectors so you can take advantage of your current technology infrastructure without needing to start over with a new service provider.

We're happy to work with ECM solutions like M-Files, OpenText and Microsoft Sharepoint, or any other content services software you're currently running.

If you are interested about how Wave can contribute to digital transformation and business process automation in your Detroit company, contact us today.